About Us

Coffee Home Direct specializes in helping you make coffee. We are the premier online outpost for buying coffeemakers, espresso machines, and countless coffee making accessories including coffee urns, grinders, replacement dispensers. We're an independent online retailer and we serve customers across the U.S.

Coffee Home Direct understands that coffee is a lifeline, so we intend to make coffee making at home comparable to first-class coffee shop brew. Besides our array of products, we feature knowledgeable content which provides information to help you research what type of coffeemaker is right for you. Coffee Home Direct is a dynamic company, we keep current with trends and new coffee developments; check out our blog, Facebook, or Twitter!

Our goal is to provide the best customer service possible, which adds distinguished value and convenience. We understand that customers have choices, Coffee Home Direct provides benefits to ensure a positive shopping experience.

Customer Service

• Live telephone operators available from 7:00 AM to 5:30 PM (Pacific Standard Time)
• Your calls are never answered by a pre-recorded or automated message!
• Friendly, well-informed sales people to answer questions
• E-mail queries responded to within a week
• Live chat with customer service while browsing

Shipping

• We mostly ship via FedEx, so shipping is fast and reliable
• Track packages online!

Privacy

• Customer information is kept completely secure thanks to web encryption and our in-house protected servers
• We will never sell, share, or lease any of your information
• Contact information will not be used for anything that you don't expressly allow

We are convinced that we can match you to a product that ideally suits your needs. If you happen to frequent Orange County, you can stop by our headquarters in Santa Ana. We look forward to supplying your coffee making supplies!